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 he American Entrepreneur Institute and the consulting arm, Digital Management Solutions, Inc., was founded nearly a decade ago (formerly The Francon Group); by entrepreneur and veteran business-builder Jeffery S. Singler: As a specific entrepreneurial response to failed management in this country.
Jeff's dissatisfaction stemmed mostly from a pattern of behavior he observed while working in the aviation industry: As both a corporate pilot and instructor. The incompetent, broken and bankrupt management methods he experienced first-hand from those running, owning or managing these firms--moved him to begin an intense study of the discipline of business management; in particular, the science of entrepreneurial business development.
His research uncovered a very fundamental, yet consistent problem common in almost every business there is: A mindset which is made up of a set of assumptions that confuse, mislead, contradict or otherwise undermine the very aim of every business that exits--namely, to MAKE A PROFIT! But it is also to build a business that works for everybody--customers and employees included.
These set of assumptions simply stated, are any behaviors (tactics, excuses, seemingly rational or otherwise), that falls into a comfort zone of inaction: A reticence to take responsibility or to step out and actually LEAD! That's the problem! A leadership void is really what's at the root cause of so much business failure, financial loss and broken lives (entrepreneurial founders and their people) in this country. The very essence of any business, by its mere nature, begs for LEADERSHIP!
So what is leadership? How do we accurately define this often misused and beat-up term? We'll begin by telling you what it isn't! It isn't assuming that a business will work--just because it has a street address, phone number and something to sell. That's called wishful thinking. No, leadership isn't what most people think it is
.it's not giving a management decree to "increase sales by 10% next quarter," or "we need to streamline operations by 15%--ASAP," or "you figure it out--that's what I hired you for." No, leadership, properly defined, has been summed up as follows:
"The aim of leadership should be to improve the performance of man and machine, to improve quality, to increase output, and simultaneously to bring pride of workmanship to people."
--W. Edwards Deming.
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